X+1

Privacy Policy

Effective Date: May 30, 2026

At X+1, our mission is to help students learn more effectively through AI-powered educational experiences that encourage understanding, curiosity, and critical thinking.

We build tools designed to make learning clearer, more engaging, more personalized, and more accessible for students worldwide.

We at Xplus1 LLC, together with our affiliates (“X+1,” “we,” “our,” or “us”), are committed to respecting your privacy and protecting the information we collect from or about you.

This Privacy Policy describes how we collect, use, store, disclose, transfer, and protect personal data when you access or use our websites, applications, AI-powered educational tools, and related services (collectively, the “Services”).

1. Personal Data We Collect

We collect personal data relating to you (“Personal Data”) as described below.

Account Information. When you create an account, subscribe to our Services, or interact with the platform, we may collect information associated with your account, including your name, email address, contact information, username, account credentials, date of birth, subscription information, billing details, and transaction history.

User Content. We collect Personal Data that you provide through your use of the Services, including prompts, educational questions, uploaded documents, files, images, audio, video, notes, assignments, learning materials, and other content submitted to the platform.

Communication Information. If you contact us or communicate with us through support channels, email, surveys, or social media, we may collect your contact information and the contents of your communications.

2. Personal Data We Receive From Your Use of the Services

When you visit, access, use, or interact with the Services, we may automatically collect certain information about your device, usage, and interactions.

We may use cookies, analytics technologies, log data, session technologies, device identifiers, and similar technologies to operate, improve, secure, personalize, analyze, and support the Services.

3. Information We Receive From Other Sources

We may receive information from analytics providers, payment processors, authentication providers, cloud infrastructure providers, security partners, advertising partners, and related service providers that help us operate, secure, market, and improve the Services.

4. How We Use Personal Data

We may use Personal Data to provide, operate, improve, personalize, secure, analyze, support, and market the Services.

We may use information that has been aggregated or de-identified so that it no longer reasonably identifies individual users in order to improve, analyze, develop, and support the Services.

We do not sell Personal Data.

5. Disclosure of Personal Data

We may disclose Personal Data to vendors, AI providers, hosting providers, analytics providers, payment processors, authentication providers, customer support providers, security partners, and related infrastructure services.

Business Transfers. If X+1 undergoes a merger, acquisition, investment, restructuring, or similar business transaction, Personal Data may be transferred as part of the operation and continuity of the Services.

Aggregated or De-Identified Information. We may use information that has been aggregated or de-identified so that it no longer reasonably identifies individual users in order to improve, analyze, develop, and support the Services.

6. Data Retention

We retain Personal Data only as long as reasonably necessary to provide the Services, comply with legal obligations, maintain platform integrity, resolve disputes, enforce our policies, and protect the Services and users.

7. Data Controls and User Rights

Depending on your jurisdiction, users may have rights relating to access, correction, deletion, portability, restriction, objection, export, or management of certain Personal Data.

Users may also be able to:

  • Update account information;
  • Delete content or accounts;
  • Unsubscribe from marketing communications;
  • Request access to or deletion of Personal Data where legally applicable.

Verification. To protect Personal Data and prevent unauthorized access, we may require users to verify their identity before processing certain requests.

Appeals. Depending on applicable law, users may have the right to appeal decisions relating to privacy requests by contacting us through our support or privacy channels.

8. Children and Educational Use

The Services are intended for educational use, including use by minors under parental, guardian, school, or educator supervision where applicable.

The Services are not directed to children under 13, and we do not knowingly collect Personal Data from children under 13 without appropriate authorization where required by law.

9. AI Services

The Services may use third-party AI providers and infrastructure services to process prompts, generate educational content, tutoring responses, diagrams, recommendations, and related outputs.

10. Content Moderation and Safety

We may use automated moderation systems and related technologies to detect harmful, illegal, abusive, violent, pornographic, unsafe, or policy-violating content.

11. Security

We implement commercially reasonable technical, administrative, and organizational measures designed to protect Personal Data from unauthorized access, disclosure, misuse, loss, or destruction.

12. International Users

Personal Data may be processed, stored, or transferred in the United States or other jurisdictions where our providers, affiliates, or infrastructure services operate, including jurisdictions where privacy laws may differ from those in your location.

13. Marketing Preferences

Users may unsubscribe from marketing communications at any time using unsubscribe links or by contacting us directly.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will publish an updated version and revised effective date within the Services or on our website.

15. Contact

For privacy-related questions or requests, please contact:

privacy@xplus1.ai